Imou Protect is a comprehensive service that includes Cloud Storage. Imou Protect delivers a brand new security experience with additional benefits like Cloud-based AI Detection, Download SD Card Recordings, Share Device to More Users, Security Report, and more. 

Subscribing to Imou Protect is optional. You can use Imou devices without a subscription. By subscribing to Imou Protect, you will unlock more benefits and level up your home security.

If you have subscribed to Cloud Storage and it is still valid, even if it is a free trial plan, you don't need extra operations or payment. We will upgrade the Cloud Storage plan to Imou Protect for free. When you log into Imou App V5.11.0 or a more advanced version, you will receive a pop-up reminder on the real-time playback page.

Upgrade rules:

3 days Cloud Storage → Imou Protect Basic, including 7 days cloud storage

7 days Cloud Storage → Imou Protect Basic, including 7 days cloud storage

30 days Cloud Storage → Imou Protect Plus, including 30 days cloud storage

Yes. A free trial of Imou Protect is available for every newly registered Imou camera. If the camera has already activated the free trial and it has expired, there will be no more free trial of Imou Protect.

Imou Protect supports single camera subscription or multiple cameras sharing the same subscription, you can choose the subscription that is best for you.

You can transfer the subscription to other cameras or cancel the subscription on Imou App.

When you unlink the camera and the Imou Protect you subscribed to is no longer linked to any camera, you can choose to cancel the subscription on the same page. Of course, you can also find your subscriptions in the Imou App and cancel them at any time.

The Cloud-based AI Detection included in the Imou Protect plan provides you the option to receive alerts only when a person, animal, vehicle and package are detected, even if your cameras don't have detection features. Cloud-based AI Detection offers more detection types than the detection features come with the camera. It does not need to update the camera firmware and keeps getting better with the support of algorithms.

If you are an Imou Protect subscriber and your subscription has released an advanced version, you will enjoy the latest features in the next cycle without extra charge. If your current subscription does not meet your needs, you can upgrade your subscription.

After you upgrade the subscription, the auto-renewal of the replaced plan will be cancelled. Its remaining service days will be counted as discounts to your initial payment of the current plan. The subsequent subscription will automatically renew at a normal price. You can cancel the renewal at any time.